Effective Date: 15/03/2024

Welcome to Fluent Harbor. These terms and conditions outline the rules and regulations for the use of our website and the services we provide. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Fluent Harbor if you do not agree with all of the terms and conditions stated on this page.

Definitions

The following terminology applies to these Terms and Conditions:

• “User,” “You,” and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions.

• “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to STRATA MIND LIMITED, registered at 7264,70/70 Mekeni Road Lusaka Province Zambia, with registration number 120251024966.

• “Party,” “Parties,” or “Us” refers to both the User and ourselves, or either the User or ourselves.

1. License to Use

Unless otherwise stated, Fluent Harbor and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from Fluent Harbor for your own personal use subject to the restrictions set in these terms and conditions.

2. Restrictions

You are specifically restricted from all of the following:

• Publishing any Fluent Harbor material in any other media without permission.

• Selling, sublicensing, and/or otherwise commercializing any Fluent Harbor material.

• Publicly performing and/or showing any Fluent Harbor material without proper attribution.

3. User Content

“Your Content” means any audio, video, text, images, or other material you choose to display on Fluent Harbor. By displaying Your Content, you grant Fluent Harbor a non-exclusive, worldwide, irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.

4. Privacy

Your use of Fluent Harbor is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

5. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.

Fluent Harbor provides content and services “as is” without any warranties, whether expressed or implied.

6. Dispute Resolution & Governing Law

If you have a concern or dispute, you agree to first contact us at info@fluentharbor.com so that we can attempt to resolve the matter in good faith within 30 days.

If the matter cannot be resolved informally:

• Disputes will be submitted to binding arbitration administered by an independent arbitrator.

• The arbitration will take place in Zambia, and proceedings will be conducted in English.

These Terms are governed by and construed in accordance with the laws of Zambia, without regard to conflict of law principles. By using our website and services, you agree to the exclusive jurisdiction of the courts in Zambia.

Nothing in this section limits your right to seek relief in a competent authority or small claims court, where applicable under consumer protection laws.

7. Contact

For any questions regarding these Terms, please contact us at:

 info@fluentharbor.com